Answering the telephone is a daily routine we may take for granted, but are you doing it properly? Very often you are the first point of contact for your business and first impressions count. How long should the phone ring? What should you say when you answer? Can you put […]
Virtual PA
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Many trainers have little enough time on their hands to plan and deliver their lessons/training sessions, never mind keeping up with all the administration needed to ensure the smooth running of their courses. The needs of trainers in many different disciplines is generally very similar; whether providing classes on a […]
Kids these days will be able to touch type before they reach their teens. Technology has been part of their daily life for as long as they can remember. However, for a lot of ‘older’ people (i.e. anyone over 30!) typing doesn’t come naturally. This means that a lot of […]
There are many essential tasks associated with running a business, but some of these distract from working on the bottom-line, or are in areas where you don’t have the necessary skills. As a manager or owner, do you need to be working on the admin, or concentrating on building your […]
Did you know that PayPal recently released a new logo, to bring their look more up-to-date, and fit better on mobile screens? This is now their face for the world, and gives you the option to stand-out from other businesses, by being an early adopter. If you use the PayPal […]
Come and visit us on stand 16 where you will meet Olivia and Katrin. Enter our prize draw where the winner gets £250 worth of virtual PA services. Plus we will have details about our: new social media packages, a podcast recording and uploading service, and a special offer for the exhibition […]
When deciding to hire an individual into a new permanent role, you need to consider all the costs involved. These are often estimated at being between 40% and 100% on top of an individual’s base salary. The massive variance in the figures is not helpful to employers in aiding their […]
The ‘cost of sale’ per customer varies widely dependant on your business type. In some sectors, for example your local café where a lot of new business is from people walking by dropping in to try it, there is a low cost of sale per customer. Other businesses have a […]